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DocuSign

Send, track and sign documents anytime, anywhere on any device with DocuSign. You can authenticate your documents with data encryption that is compliant to the highest set of security standards, providing you with real-time reports and audit logs. DocuSign is the trusted and secured digital transaction management (DTM) platform used by enterprises around the world. 

Insights

Since 2010, the Electronics Transactions Act recognises e-signatures under the Singapore Law. The Act recognises electronic signatures as the same status as written signatures in business contracts and agreements.

DocuSign lets you send, track and sign documents anywhere on any device, reducing time spent on manual paper-based processes which are time-consuming and costly.

Used by 85 million users worldwide and recognised as the leader in digital transaction management, DocuSign allows you to quickly and securely make every agreement and approval process digital, delivering significant return on investment, improved customer experience and enhanced security.

Features

Automate and control the approval process

Get full control over assigning actions of each recipient, set up automated reminders for your signers and include deadline notifications.

Certificate of Completion

All signed documents will receive a court-admissible, digitally signed and tamper sealed Certificate of Completion, containing a digital audit trail such as digital signatures, signer's IP addresses, time-stamps and more. 

Multi-level authentication

Multiple levels of authentication, such as email-based or one-time password sent via SMS, require the signers to prove their identity before access given to the documents.

Real-time reports

Track document status (Action required/Waiting for others/Completed) in real-time. Retrieve document, recipient or account reports for management reporting. Data can be exported into CSV file. 

 

Benefits

Secure & Safe

  • Protected with the highest bank-grade security with ISO 27001-certified and SSAE 16-certified (SOC 1 and SOC2).
  • Full document encryption.

Improve immediate ROI

  • Increased productivity with streamlined electronic processes by replacing labour-intensive workflow processes. 
  • Save cost by reducing printing, mailing processes.
  • Improved audit trails with a centralised location, storing all document transactions.

Ease of adoption

  • Pre-built integration with popular services, such as Microsoft, Google, Salesforce and SAP. 
  • Integrate with your internal systems to achieve full automation through open APIs. 
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Business Scenarios

DocuSign is used in various departments and across industries: 

Financial Services

  • Bank account openings and closures
  • Loan applications

Healthcare

  • Patient admissions
  • Medical record updates
  • Patient consent forms

Insurance

  • New policy signups
  • Claims processing
  • Client information updates

Others

  • Non-disclosure agreements
  • Sales contracts
  • New hire paperwork
  • Employment documents
  • Vendor contracts